Customer Care

At Browne., we prioritise your satisfaction and well-being. Our tanning products are crafted with care using high ingredients, including Aqua(water), Dihydroxyacetone (DHA), Propylene Glycol, Glycerin, Phenoxyethanol, Parfum (fragrance), Coumarin, Polysorbate 20, Hydroxyethlcellulose, Cocamidopropyl Betaine, Cirtic Acid, Cl16035 (Red 40), Cl19140 (Yellow 5), Cl42090 (Blue 1) and Aloe Barbadensis Leaf Juice Powder, ensuring a natural and radiant glow.

Formulated with Aloe Vera and Citric Acid, our mousse combines skincare-led ingredients known to help soothe the skin, support moisture retention and provide anti-inflammatory benefits whilst improving overall skin feel.

We are proud to be a sustainable and ethical brand, dedicated to cosmetic creations that are not tested on animals and are made right here in the UK. If you have any questions or need assistance, our customer care team is here to help!

Policys:

GDPR Privacy Policy

Your privacy matters to us. This policy explains how Browne. collects and uses your information in line with UK GDPR.

What we collect

To give you the best experience, we may collect:

Your name and contact details
Delivery and billing addresses
Order history
Payment details (handled securely by trusted third‑party providers)
Website activity (cookies + analytics)

How we use your info

We use your data to:

Process and deliver your orders
Keep you updated about your purchase
Improve your shopping experience
Send marketing emails — only if you’ve said yes. If you opt out of marketing emails, you can always follow us on Social Media to keep up to date with latest offers and new product launches.

Why we’re allowed to use it

We process your data based on:

Fulfilling your order
Legitimate business interests
Your consent (for marketing)
Legal requirements

Your rights

You’re always in control. You can:

Ask for a copy of your data
Request corrections or deletion
Withdraw consent
Object to certain uses
Request your data in a portable format

Email us anytime at contact@browneofficial.com

Keeping your data safe

We store your information securely and only keep it for as long as we need to, nobody has access to your data other than the sales and shipping team to ensure your purchases make it to you.

Who we share data with

Only trusted partners who help us run Browne., such as:

Payment processors
Delivery couriers
Analytics tools

We never sell your data.

📄 Terms & Conditions

Welcome to Browne. These terms help keep everything clear and fair for everyone.

Using our website

Please use our site responsibly and legally, you can browse products, make purchases and search FAQ’s to gain further insight into our brand and product. You may wish to leave us a review and check out our social media too.

Our products

We do our best to show accurate colours and descriptions, but screens can vary slightly. You can access colours on models on Instagram and TikTok.

Prices & payments

All prices are in GBP and may change from time to time inline with manufacturing costs.

Order acceptance

We may need to cancel an order if:

An item is out of stock
Payment can’t be processed
Fraud is suspected
Other reasons at the discretion of the Sales team at Browne.

Our content

Everything on our website — images, text, branding — belongs to Browne. Please don’t use it without permission. All social media content further belongs to Browne. Wording on the website and products also belongs to Browne.

Liability

We’re not responsible for indirect or unexpected losses.

Governing law

These terms follow UK law for the retail of cosmetic products.

🍪 Cookies Policy

Cookies help us make your Browne. experience is smoother and more personalised.

What cookies do

They remember your preferences, help our site run properly, and show us what’s working well.

Types of cookies we use

Essential cookies: Keep the website running
Analytics cookies: Help us understand how you use our site
Marketing cookies: Used for personalised ads (only with your consent)

Managing cookies

You can change or disable cookies anytime in your browser settings.

Third‑party cookies

We may use cookies from:

Google Analytics
Social media platforms
Advertising partners

Your consent

By using our site, you agree to our cookie use unless you opt out, options can be changed and cookies cleared at any point you choose.